ATTACHMENT

Most of our charms come with an open gold loop (jump ring) which is used to attach them to a bracelet or necklace. We recommend this ring be closed professionally by soldering before wearing. Soldering is a process that bonds two pieces of metal together securing a charm to a chain or bracelet. This process can be done by a local jeweler or by Charmco prior to shipping. Options vary, select the attachment option that suits you. The service is non-refundable.

Attach to bracelet in my cart ($10)

I have or will have a bracelet in my shopping cart and I would like Charmco to solder my charm to the bracelet

Attach to necklace in my cart ($10)

I have or will have a necklace in my shopping cart and I would like Charmco to solder my charm on the necklace

Close the jump ring for me ($10)

I would like Charmco to solder the ring closed, this option works best for wearing on your own necklace or if you plan to slide on a bracelet or necklace.

Leave the jump ring open for me ($0)

will have the ring soldered at a local jeweler

ENGRAVING

Please refer to our Engraving Styles to learn about the engraving styles we offer. If you have specific engraving requests, please let us know in the order notes at checkout. If you are engraving a charm, please allow an additional 2-3 business days. In a rush? Contact us and we will let you know if we can accommodate your request.

Please refer our FAQ to learn more about Charmco’s policies on attachments and engraving. Questions? Contact us via chat on our website, via email at info@charmco.com, or by phone at 1-800-616-6067.

PROCESS

All charms, bracelets, and necklaces are made to order. We ship all in-stock orders 1-3 business days after purchase. Special and engraved orders may take longer. Our processing time may also take longer during the busy holiday season. Please let us know your timeline and we will do our best to accommodate. In a rush? Contact us and we will let you know if we can accommodate your request.

SHIPPING IN THE UNITED STATES

In the continental United States, shipping is free with UPS Ground Shipping. We include insurance for the full retail value on all orders.

Allow 1-5 business days once your package has shipped. Don't fret your package is insured but if you would like to sign for your package, please let us know in the order notes. "Signature Required" will incur an additional fee.

We also offer UPS Three Day Select, Second Day, or Next Day to expedite your delivery. UPS rates will be calculated at checkout. Orders are delivered Monday-Friday standard UPS delivery.

By selecting expedited shipping, you are not guaranteed that your order will ship immediately. All charms, bracelets, and necklaces are made to order. If there is an unforeseen delay or a problem with your order, we will be in touch.

Once your order has shipped you will receive an email with a UPS tracking number. We are not responsible for any UPS delays in service.

SHIPPING OUTSIDE OF THE UNITED STATES

We ship to select countries outside of the United States via UPS. We include insurance for the full retail value on all orders. We offer UPS Worldwide Expedited and UPS Worldwide Saver. UPS rates will be calculated at checkout. Customers are responsible for all duties and taxes applied to the shipment. Once your order has shipped you will receive an email with a UPS tracking number.

Orders outside the United States will require you to checkout with PayPal. Charmco only ships orders outside the United States to the confirmed address on file for the PayPal account holder.

Please refer to our FAQ to learn more about Charmco’s shipping and delivery policies.

Questions? Contact us via chat on our website, via email at info@charmco.com, or by phone at 1-800-616-6067.