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Charmco offers a free lifetime warranty on all of our charms. Our handcrafted charms are made proudly in the USA and we stand behind the quality and integrity of our charms.

We strongly advise you to have all charms soldered onto bracelets and chains. While an unsoldered jump ring may seem securely closed, it may be pulled open at any time from daily wear.

Please clean your charms from time to time as they get dull from the residue of lotions, powders etc. The best method for cleaning is to use warm detergent-free soap and a soft toothbrush to get into all the nooks and crannys. Be gentle and dry completely as wetness can compromise the integrity of clasps over time.

Store your charms in a velvet lined box or in seperate pouches or compartments to keep them from getting scratched or brushing up against other jewelry.

Charm bracelets are meant to be worn and enjoyed so dont worry too much about keeping them in pristine condition.

PS Put your charm bracelet on AFTER knit sweaters or tops to keep from getting caught on your favorite clothing!

Please email us with any specific care questions at info@charmco.com.